A more practical and inexpensive solution may be to use an offset toilet flange to allow a standard toilet to be installed. Here a link to my YouTube channel where i show how to install thos ring. Toilet Flange Installation Made Easy With a Hammer Drill. The first thing you’ll want to do when replacing or readjusting the height of your flange to shut your water off and remove the toilet from the floor. We are doing everything we can to try to fix the problem so that no one else has to have this type of frustration that you have experienced. Not quite the first time – nor the second. Can you please e-mail the details of your installation to our Product Support team at. This technique helps ensure the ring is in the proper position when placing the toilet over the flange. talked to support this morning and they think it could be defective. Eliminates need to replace broken cast iron or plastic Toilet Flange ring. Another note too, I felt that all of the directions, could have been clearer. Here at Danco we takes these product failures very seriously and want to make this right. I tried to find a special ring, but they don't seem to exist. Thank you for contacting us and letting us know of the issues you have encountered. Can you please e-mail the details of your installation to our Product Support team at [email protected]? If you are missing parts I suggest contacting our excellent Product Support team to let the know and the proper equipment will be sent to you. Now I have two sitting on the shelf, and I sure as heck will not replace the wax ring on the other two toilets. In these situations, the black hard plastic ring that is inside the gray rubber casing of the Perfect Seal can be removed. Not that bad How do I do this without creating another (or worse) leak? Forget it. Followed the directions to the letter and toilet works perfectly now. There is a chance you may have received older instructions and therefore the best directions were not given. 1-1/2" offset ABS toilet flange: ABS Base w/Stainless Steel Ring: $15.03 - OR - View Cart. NO WAX RING or other seal needed. I have installed 3 toilets with the Perfect Seal Toilet Wax Ring. problem. Hello Elton, of design solutions that empower DALLAS SPECIALTY Spanner Flange . repair and home maintenance. I use this solution on old 5" cast flanges where a single 4" wax ring just gets pushed down the drain when the toilet is installed. There are some cases, however, where the toilet will need to be shimmed. We have also passed along your concerns/suggestions to our Product Management team so they can compare it to our latest instructions and see if anymore updates need to be made. The other brilliant design of this is that if the fit seems loose all one has to do is lift the toilet and realign. I love how you can remove the toilet again after installation with absolutely no mess, or nothing that impacts the original seal. You talk about it but have to guess what you are talking about. Two other toilets started to get sewer gas stench a few months later… Upon pulling the toilets one seal was only partially compressed, the other had no compression. thru Fri. at 800-523-5135 (option 2), or if you prefer, you can email [email protected]. Waterline Closet Flange Extension Kit with 3/4-inch Gasket (1) $13. Product looks nice but did not work. We suggest removing the black hard plastic ring that is inside the gray rubber casing of the Perfect Seal. They can be contacted at 800-523-5135 (option 2), or if you prefer you can email them at [email protected]. Compare. Two leaking toilets both sit on uneven ceramic tile. 57 / each. We have an excellent team of technical support agents ready to help walk you through the steps to fix the issues. My flange was type c in the instructions. striction in the 3 inch drain opening narrowing the flow to about 2 inches. Thank you again for your feedback. ut because the flange was below the finished floor the water was going onto the sub floor and eventually it rotted to the point the water started dripping in the basement. We have an excellent team of technical support associates that can help provide information and instructions to help with your situation. All in all took about 15 minutes to remove the old one and get the new one installed. These bolts will fit into the toilet floor. WASTE OF MONEY!! I’m done. al for our product, and we would like to find out more about it. The removal of this hard plastic ring will allow the Perfect Seal to be fully compressed. Toilet was good after that once the unit with the wax ring was seated, and I had put pressure on the toilet to settle it in. From your feedback, it sounds like this may have been the case with your particular installation. We hope to fix this in the future and express to consumers that the plastic ring may or may not have to be taken out. below the floor, Maintains a tight seal when common toilet and floor movement occurs. Click Here for AssistanceWe’ll help get you sorted out.No thanks! I wish I could get a refund. As a suggestion, check out the Magnum Opus RV toilet, developed by Dometic. To install an offset flange adapter, you will first need to move the old toilet and remove the wax ring and old flange sometimes. Thoroughly clean the floor before putting on the new flange. Item #330427. The site may not work properly if you don't, If you do not update your browser, we suggest you visit, Press J to jump to the feed. Then I tightened the bolts, and the toilet was stable. Went back to the trusty wax ring used for decades. Had to put full weight onto the toilet to compress seal enough that the toilet sat flush on the tile floor. If you have any questions regarding installation please contact our excellent Technical Support team at 800-523-5135 (option 2) or if you prefer you can email them at. THANK YOU DANCO! Good Afternoon Michael, This was my first time using this product. Wasted $10 on this innovation. In plumbing, a closet flange (also known as a toilet flange) is a pipe fitting (specifically, a type of flange) that both mounts a toilet to the floor and connects the toilet drain to a drain pipe.The name comes from the term "water closet", the traditional name for a toilet. Got one of these and even I got it to work. Well, after two attempts and more money wasted, that didn’t help either. I tried removing the toilet several times and tried to further compress the seal, ...Read Morebut it would not work. Compare; Find My Store. The customer service rep advised I take the product back for a full refund (which is a pain too) – but I will. The removal of this hard plastic ring will allow the Perfect Seal to be fully compressed and the toilet should then sit flush with the floor. Thoroughly clean the floor before putting on the new flange. Place the new wax ring on the flange and lift the toilet back over the wax ring, aligning bolts as you go. Flange is slightly raised so I did not use the insert. We are doing everything we can to try to fix the problem so that no one else has to have this type of frustration that you have experienced. above the floor to 1-1/2 in. The removal of this hard plastic ring will allow the Perfect Seal to be fully compressed and the toilet should then sit flush with the floor. Oatey Wax Ring With Flange (3-Pack) (6) $6. Best Offset Toilet Flanges. We suggest removing the black hard plastic ring that is inside the gray rubber casing of the Perfect Seal. Fluidmaster Fluidmaster No. The Closet Flange Spacer Kit is used when the finished floor of your bathroom is higher than the bottom of the existing toilet flange. Lastly, insert your wax ring, set your toilet back on the flange, and bolt your toilet to the floor. Not wanting to ever trust this product again I switched to the Fluidmaster Better Than Wax Toilet Seal which required using both parts for below floor flange installation. y ‘hard part’ to leave the wax ring. Next by Danco exemplifies a line I was at my wit’s end in frustration with two failed wax rings. Changed wax seal quit leaking for a while now leaking again. The toilet flange uses a wax ring as a type of gasket to seal the toilet and make certain there are no leaks once it is properly installed. Re: offset flange. Perfect Seal is an innovative new product that takes the guesswork out of toilet installation. Clean the wax off the flange at the floor. Option 1: Rest the toilet bowl on its side (place it on a towel or cloth to protect the floor) and attach the replacement wax ring to the bottom of the bowl. We can be reached between 8 AM to 5 PM, CST Mon. The toilet should then be able to sit flush to the floor. I have installed 2 toilets 2 years ago using the perfect seal. Place the Wax Ring and Toilet . Thank you for providing us with your candid feedback. 1 Remove the old toilet, wax ring and flange if necessary. Followed additional instructions to seal it a bit harder with my foot/shoe. even if our flange was half above the floor and the other half flush to the floor. Maybe only works with 4 inch pipe? Sometimes diagrams associated with the step I was on did not give the information related to that step…had to go to another diagram to see the info I needed. Model #31182. A wax ring is normally installed between the toilet flange and the bottom of the toilet. I originally bought 3 to replace wax rings on 3 toilets on a home I just bought. I feel like a chump after wasting money on this product. A typical closet flange is composed of an ABS or PVC hub with a round steel mounting flange attached to the top. The only issue I...Read More had was that directions are not clear about the order of the different washers, and I didn’t realize until after I got everything tightened down that I was missing hardware in my package (3 different washers), which is why I am giving 3 stars. Replace the toilet by carefully lining up the holes at the base with the bolts sticking out of the new offset flange. There are some cases, however, where the toilet will need to be shimmed. A little bit more expensive than a traditional wax ring, but I think it’s good money spent. No leaks and no shimming the toilet now sits perfectly w...Read Moreith no movement. toilet, gently rocking it back and forth but could not get the toilet to touch the floor.) d. Leaked 3 days later. The wax ring will be deformed and discolored, but it should scrape away fairly easily with a sturdy putty knife. I decided to try the Danco Perfect Seal and it solved my problem. Protects leakage from sewer, gas and water. Option 2: Center the wax ring over the flange before lowering the bowl into place. I used a traditional wax ring but it leaked, I tried a second time with a wax ring and got the same leaky result. The patented seal design combines specially designed rubber gaskets with encapsulated wax to form a seal that is three times stronger than a wax ring without the mess. How to Install a New Toilet Flange on a Concrete Slab 01 of 07. The problem was that the wax when pushed out of the seal had created a re...Read Morestriction in the 3 inch drain opening narrowing the flow to about 2 inches. Option 1: Rest the toilet bowl on its side (place it on a towel or cloth to protect the floor) and attach the replacement wax ring to the bottom of the bowl. Wax-Free Toilet Bowl Gasket. (It is on the right side of the photo.) Forget it. We apologize for the inconvenience you have experienced. below the floor and maintains a tight seal when common toilet and floor movement occurs. We apologize that our product did not work for you. We installed our new toilet during festivities (plumbers 270$/hour minimum during this period). I was not confident in using a wax ring (old house issues). Usually, a loose or damaged wax-ring toilet seal will leak very slowly, and the homeowner is not aware of the leak until the floor is damaged or the toilet bowl starts to lean off-center. The inward lip adapts and seals to the toilet horn, creating a secure seal without a wax ring. You need to show the black plastic ring in the instructions. I assume my toilet horn is too close to the level of the porcelain that contacts the floor so that it will not fit into the Perfect Seal gasket. There are a few types of wax-free gaskets out there for anyone tired of using wax rings. They can be reached Monday – Friday between 7:00 am and 5:00 pm (CST) at 1. Depending upon the height of the floor flange and the toilet horn, there may be instances when the toilet may not sit flush to the floor. Apart from an offset closet flange, you will also need to buy a wax ring and toilet mounting bolts. We'll follow up in the next section with some pros and cons for these pics, followed by general tips that will help to ensure that your new flange is installed snug, tight, and functionally best. placed toilet on perfect seal and noticed toilet was not level. I was hesitant at first to try something new after using wax rings for years. 3 in. The wax ring sits on top of the toilet flange and seals the connection between the flange and the toilet base. It accommodates flange heights from 1/2 in. In reading your ...Read Morereview, I was concerned that you had not received the Perfect Seal just and I went to track your package. We were sorry to hear that you did not have a positive experience with the Perfect Seal and would like to learn more about the details of your experience to understand why the Perfect Seal did not work for your toilet installation. Will that bond okay to the wax ring? Bought house with this problem not knowing. Thank you for your candid feedback and letting us know about your DIY installation. Helps stop seepage from base of toilet. This restriction was causing a small back up in the drain which with this strong flushing toilet, forced water between the two parts of the seal allowing a small amount of seepage onto the sub floor. Great product! Toilet still sits above the floor and rocks. P.S. If you are missing parts I suggest contacting our excellent Product Support team to let the know and the proper equipment will be sent to you. Tried a new wax ring, a different product, which was somewhat better, and finally purchased the PERFECT SEAL. Cookies help us deliver our Services. The next toilet we install, it will be our first choice. After two attempts, I Google’d for some help. The main reason you do this is because the water will hit the shelf when flushed and splash up and leak through the gap left from a regular wax ring or a no-seep. Seal and no more odor. Author; Recent Posts; Kevin L. Sharp. Try your success with a non-wax alternative like from Fluidmaster. We apologize again for the difficulty you experienced, and will share your concerns and suggestions with our Product Management team for further review. They can be reached at 1-800-523-5135, option 2. Step 5: Installing the new flange. 5" ID on a cast iron flange. Your toilet wax ring helps create a seal along the bottom of the toilet at the flange. When my old wax ring gave out i went to Lowes and was loming at the variety of wax rings ti choose from and then u came across the perfect seal. Option 2: Center the wax ring over the flange before lowering the bowl into place. THIS WILL BE MY “GO TO” FLANGE FROM NOW ON!! In these situations, the black hard plastic ring that is inside the gray rubber casing of the Perfect Seal can be removed. We appreciate your feedback and value your business. They can be reached Monday – Friday between 7:00 am and 5:00 pm (CST) at 1.800.523.5135 (option 2), or if you prefer, you can ema...Read Moreil them at [email protected]. 28 / each. An off-set toilet flange is different from a traditional toilet flange in that the top opening, which the wax ring and toilet sits above, is offset from the insertion point by varying amounts. Please feel free to reach out to us if you have any additional questions and concerns. We would like to learn more about your experience and hopefully help in fixing the problem. This seal with no restriction in the flush is working fine with no evidence of a leak on the tile floor or from the sub floor below into the basement. Toilets, Sinks, Showers, Dishwashers, Tubs and Garbage Disposals - Which wax ring for offset toilet flange?? Never did get the promised Perfect Seal replacement from Danco. In addition to the flange, you will need a new wax ring. 1-1/2" offset ABS toilet flange: ABS Base w/Stainless Steel Ring: $15.03 - OR - View Cart. The removal of this plastic ring allowed the Perfect Seal to fully compress and the toilet then was flush to the floor. Compare. The one below floor level failed immediately, replaced with Perfect ...Read MoreSeal and no more odor. DANCO is very popular as well as one of the largest industries for the repair, replacement of plumbers. Place the double-thick wax ring on the flange, waxy side up, with the short rim inserted into the flange opening. I bought another one to do my second toilet. I would highly recommend this product, especially when the drain was not installed properly or other issues exist. Large gaps or spaces around or underneath the closet ring, can be filled with any quicksetting type grouts, cements, etc. There is also a product called Sani-seal, but it doesn't work with flanges that are above or below the finished floor by 3/8" or more. My flange is above floor, and I still had an issue with the toilet rocking after following the instructions and removing the black piece. The home I’m in was rehabbed a while ago and tve tiles raised the floor around the flange by 1/4″. if that doesn't work, plumbers putty is an alternative and you can make your own size gasket. Thank you for letting us know that more information needs to be provided. I purchased the new wax ring and installed it and i think i wont use any other wax ring ever again its been installed for about 4 mo...Read Morenths now with nk issues. We stand behind our products and want all of our customers to have the best DIY experience. nths now with nk issues. Contacted Danco as it was under warranty and they said they would rush a replacement. I am terrible at plumbing and hate doing it but plumbers don’t come cheap. My toilet is a St Thomas Creation Marathon II model. No mess or worry if you have to reposition the toilet, and incredibly affordable! For any 4" flange installation or replacement . - Which wax ring is better for an offset toilet flange: the one with the plastic sleeve or the Perfect Seal did not work for your toilet installation. After the toilet has been removed, you must remove the existing toilet bolts and clean all the old wax off of the existing toilet flange. Leaked 3 days later. Removed blue. Unlike a standard flange, which is centered on the waste pipe, an offset flange is off-center—that lets you shift the location of the toilet by a couple of inches (left, right, forward or back). Protects leakage from sewer, gas and water. Rate… Really disappointed. Two other toilets started to get sewer gas stench a few months later… Upon pulling the toilets one seal was only partially compressed, the other had no compression. Solvent welds connection for Sch. We understand having an unsuccessful toilet installation is very frustrating when you purchase a product to perform as stated and then it fails. I originally bought 3 to replace wax rings on 3 toilets on a home I just bought. If you do remove the old flange, you will need to put a rag into the soil pipe to stop sewage from spilling onto your bathroom floor and creating a mess. Should I cut two wax rings and align them accordingly? They have a special rubber seal that fits onto the bottom of the toilet and then a deep seal flange that goes into the drainpipe sealed by a leak-proof o-ring that prevents splash up and the rotting of the floor flange. 21 / each. My rating is 5 stars. It is also located in our How To Center. Offset flange; Author: plbg trainy (NJ) My toilet started to leak at the 90' fitting under the toilet whenever it was flushed.I suspected the wax seal so I pulled the toilet and found that the flange was an offset type and was not sure how to set the wax seal because it looks as though it may not seal correctly,the offset is about 2 inches,also it did not leak at the toilet on the floor. above the floor to 1-1/2 in. Have used the old wax ring for many toilet installations, many leaked. Good Afternoon Denise, I recently installed 2 toilets after bathroom renovations.